For HealthMetrics Users

ePharma Program

For long-term medication

Get Your Medications Delivered


Get a prescription from your doctor & submit your prescription below


HealthMetrics team will send you a confirmation email within 24 hours.


Receive your medications within 5 working days, delivered directly to your specified address.

Submit Prescription

Frequently Asked Questions (FAQ)

  • Can HealthMetrics issue a prescription for me?

    No, you will need to visit a doctor & get an official prescription from the doctor.

    Am I eligible for this service?

    This depends on whether your company has subscribed to this service. Your entitlement is also based on your company's policy. You may refer to your HR on this. 
  • How do I know whether my submission is processed?

    If everything is in order, we will send you a confirmation email within 24 hours. We will also email you should there be any issues with your submission. 

    How long will it take for my medications to arrive?

    It will take up to 5 working days for your medication to be processed, packed & delivered to your specified address. If your medications are urgent, we would advise you to get your medication from the nearest pharmacy/clinic.
  • I'm not sure how to upload my prescription. Can I email HealthMetrics my prescription instead?

    Yes, you can send an email to Please kindly provide your full name,  mobile phone number, company name, full address (delivery location), your IC/Passport number & attach a scanned copy of your prescription.

    Do I need to pay for my medications?

    If you are entitled to long term medication benefits, the cost will be covered by your company & you do not need to make any payment. If your benefits entitlement is insufficient or you are not entitled to this benefit, we will contact you to advise you further & provide you with payment options. 

Got Any Questions?

Henri Tan: +6016 7499 764

Via Online Chat

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