Case Study
One-stop Medical Benefits Platform

AJobThing is an award-winning recruitment platform that uses HealthMetrics as a one-stop medical benefits management solution.
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Introduction

Managing a fast-growing startup is a daunting thing. Besides constantly innovating and keeping up with the competition in your industry, there is a myriad of other matters when it comes to the administrative part of running a company. Additionally, attracting and retaining bright minds is equally important for a tech company. As the saying goes, “a company is only as good as its people”.

Studies have shown that Employee Medical Benefits is the top benefit that prospective employees seek when considering a job opportunity. As for existing employees, strong medical, ancillary and wellness benefits help to keep a workforce healthy, reduce absenteeism and boost overall productivity.

So how does a company like AJobThing provide comprehensive employee medical benefits to ensure that they are able to attract the right talent and retain existing talent while keeping track of costs?

About AJobThing 

A Job Thing is a recruitment platform tools for hiring better staff. AJobThing helping facilitate the recruitment process of talented candidates for the organization. We attract the best candidates allowing us the opportunity to source and select the best talents to match company requirements. In March 2018, A Job Thing became the best Job Portal and Win Asia Recruitment Awards 2018 held by HR Asia Recruitment.

Industry: Recruitment Platform
Company Size: 45 pax
Location: Kuala Lumpur, Malaysia

Website: https://www.ajobthing.com

The Problem

1

Manual processing of reimbursement claims

For a rapidly growing company, manual processing of reimbursement claims takes up valuable manhours which could have been spent on strategic human capital activities.

2

Manually tracking employees on leave.

Resource planning is important. However, manually tracking employees that are on sick leave is a tedious task. On top of that, having to manually record leaves, claims and balance entitlement is both unproductive for the HRs and also employees. Besides that, it is also very difficult to validate the authenticity of MCs.

3

Lack of data & analytics

There is no visibility when it comes to analysing MC’s taken, cost of medical expenses and other information. Reporting on such matters also becomes a very manual and tedious task.

The Solution

With these issues at hand, AJobThing needed an intelligent, yet cost-effective solution that would help automate the management of their employee medical benefit - which is where HealthMetrics come in.
AJobThing subscribed to: 
✓ BASIC PLAN

Reduce Manual Administrative Work

AJobThing got started with HealthMetrics' free basic plan which includes automated claims processing, real-time notifications, digital MCs, as well as employee self-service mobile app.

Auto-reporting & Deeper Insights

HealthMetrics' digital platform automatically processes all claims including treatment details & auto-generates real-time data analytics & reports for AJobThing. All reports can be generated with smart filters & exported into excel/pdf format.

The Results

1

Automated processing of medical claims

AJobThing employees can seek cashless treatment at over 3000+ healthcare providers nationwide. Employees would only need to provide their IC/passport number at check-in. Thereafter, a consolidated bill statement is provided to AJobThing at the end of the period. This saved AJobThing's team a significant amount of time which can be spent on other more strategic activities.

2

Automated tracking & management of employees sick leaves

Using HealthMetrics, employers would be notified when employees have checked-in at the healthcare provider. When the employees are eligible for sick leave, the healthcare provider would issue authenticated electronic MCs which would be recorded in the HealthMetrics portal in real-time. This also inadvertedly addresses fake MCs. 

On top of that, employees also have access to the mobile app which is available for both iOS & Android. The mobile app provides employees with an intuitive clinic locator to find the nearest clinic and details on their benefits, balance benefit & MCs entitlement and past clinic visits. This reduces manual tracking significantly for the HR team.

3

Real-time data & analytics

With HealthMetrics, all these seemingly tedious matters are automatically digitalised and generate intelligent analytics. All the reports are also only within a few clicks away. This gave AJobThing visibility when it comes to it’s employees’ healthcare & able to then make data-driven decisions through these insights.

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